Privacy Policy

Dravinam Wealth Technologies Private Limited ("Dravinam", "we", "us", "our") is a technology company incorporated in India, providing estate settlement assistance services to Indian families. We help legal heirs discover, document, and claim financial assets of deceased persons.

Registered office: Innov8, Harsha Bhawan, 4th Floor, 13/29 E- Block, Connaught Place, New Delhi- 110001
CIN: U70200DC2026PTC471520
Email: support@dravinamwealth.com

We collect only the data that is strictly necessary to provide the specific service you have requested. The table below lists every category of personal data we may collect.

We use your personal data only for the purposes for which you gave explicit consent at the time of collection. These purposes are:

1. Providing the service — preparing documents, forms, and reports you have paid for and consented to.
2. Communicating with you — sending service updates, document delivery notifications, and support responses.
3. Legal compliance — retaining records we are obliged to keep under the Income Tax Act, GST laws, and the Companies Act.
4. Product improvement — anonymised, aggregated usage analytics to improve features. No individual-level data is used for this purpose.

We do not use your data for advertising, profiling, or selling to third parties. We do not use your data to train AI models.

We share your data with third parties only in the following strictly limited circumstances:

• Razorpay (payment processing): transaction data only; governed by Razorpay's own privacy policy.
• Supabase (database infrastructure): encrypted data storage on India-region servers.
• Government portals: when you instruct us to submit your application (e.g., Delhi e-District portal for LHC), the data on the form is submitted per your explicit instruction.
• Legal obligation: if required by a court order, government authority, or applicable law.

We do not sell, rent, or share your personal data with any third party for commercial purposes.

We retain your personal data for the following periods:

• Active service data: retained for 12 months from the date your last service was completed, to allow you to re-download outputs.
• Consent logs: retained for 3 years from the date of consent, as required for DPDP Act compliance.
• Payment records: retained for 8 years as required under GST and Income Tax law.
• Analytics data: anonymised after 90 days; not linked to your identity thereafter.

After the applicable retention period, your data is permanently deleted from our systems. You may also request earlier deletion (see Your Rights below).

We implement the following technical measures to protect your data:

• All data is encrypted at rest using AES-256 and in transit using TLS 1.3.
• Document uploads (AIS files, death certificates, ID proofs) are stored in private, access-controlled storage buckets — not publicly accessible.
• Each user can only access their own data (Row Level Security on all database tables).
• Payment processing is handled entirely by Razorpay; we never see or store your card details.
• Our infrastructure is hosted on Supabase (Mumbai/Hyderabad region), ensuring India data residency.

As a Data Principal under the Digital Personal Data Protection Act, 2023, you have the following rights:

• Right to access: Request a copy of all personal data we hold about you.
• Right to correction: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your data (subject to our legal retention obligations above).
• Right to grievance redressal: Raise a complaint with our Grievance Officer (see below) or with the Data Protection Board of India.
• Right to withdraw consent: Withdraw consent for any processing purpose at any time via Settings → My Data → Manage Consents on our platform.

To exercise any other right, email support@dravinamwealth.com. We will respond within 30 days.

We use only essential and analytics cookies:

• Essential cookies: required for login sessions and security. Cannot be disabled.
• Analytics cookies: PostHog, used for anonymised usage analytics. You can opt out in your account settings.

We do not use advertising or tracking cookies.

We may update this Privacy Policy as our services evolve or as laws change. We will notify registered users of material changes via email at least 14 days before the change takes effect. The effective date at the top of this page will be updated accordingly.